Terms and Conditions

 

These terms and conditions of use (hereinafter referred to as the "Terms and Conditions") shall apply to 3RISE, a limited liability partnership (hereinafter referred to as the "Partnership"). This Terms and Conditions of Use (hereinafter referred to as the "Terms and Conditions") are governed by and construed by 3RISE, a limited liability partnership (hereinafter referred to as the "Partnership"). (hereinafter referred to as the "Partnership") provides online shop (hereinafter referred to as the "Service") on this website (hereinafter referred to as the "Site"). (hereinafter referred to as the "Service") provided on this website (hereinafter referred to as the "Site"). This document governs the use of the online shop (the "Service") provided on this website (the "Site") by the Association. Registered users (hereinafter referred to as "Users") shall use the Service in accordance with these Terms of Use. ("User") shall use the Service in accordance with these Terms of Use.


Article 1. General Provisions

  1. These Terms and Conditions shall apply to all relationships between the User and the Association in relation to the use of the Service.
  2. In addition to the Terms and Conditions, the Association may stipulate other rules and regulations concerning the use of the Service (hereinafter referred to as "Individual Regulations"). These individual rules may constitute a part of the Terms and Conditions regardless of the name of the individual rules. These individual rules, regardless of their names, shall constitute a part of the Terms and Conditions.
  3. The Association reserves the right to change these Terms and Conditions at any time without notice to the User, and the User shall be deemed to have agreed to the revised Terms and Conditions when the User starts using the Service after the revision of these Terms and Conditions.
  4. In the event of any inconsistency between the provisions of these Terms and Conditions and the provisions of the Individual Regulations, the Individual Regulations shall prevail unless otherwise specified in the Individual Regulations.
  5. These Terms of Use are applicable at the time the User accesses the Site.

Article 2 Use of Website

  1. The Service may be used for personal use. User may use the Service for non-commercial purposes only.
  2. The Service may be used only by users who have the capacity to act and, if the user is a minor, an adult ward, a person under curatorship or assistance, a legal representative, guardian, conservator or assistant, who has given consent or otherwise. In addition, the person giving consent shall be jointly and severally liable with the user for all activities, subscribers and purchasers.
  3. Users are responsible for their own actions and the results of their actions when they transmit, upload, or post information to the Content in using the Service.
  4. You must obtain the prior written permission of the association for any other use, including but not limited to reproduction, modification in whole or in part, distribution, publication, disclosure, transmission, publication, transfer of license, sale, or creation of derivative works, of any content of the service.
  5. All users shall not

(1) Post, communicate, or transmit any material or information that  misappropriates, infringes, or violates the intellectual property rights, publicity, or privacy rights of any person or entity

(2) Posting information that is false, inaccurate, or not the user's own.

(3) Actions that constitute a criminal offense, give rise to civil liability, or violate any 

law or regulation.

(4) Attempting to interfere in any way with the network security of this service, or unauthorized access to other computer systems using this service

  1. The Association reserves the right to change the contents, information, features or functions of the Service or discontinue the Service without notice to the User, and shall not be liable for any damages incurred by the User as a result of such changes.
  2. The Association reserves the right to deny access to all or part of the Service without prior notice to any User who, in its sole discretion, engages in any act or activity that the Association deems to be in violation of these Terms of Use or infringement of the Association's rights or the rights of any third party.

Article 3 Registration, User ID and Password

  1. The registration for this service shall be completed when the applicant applies for the registration in the manner prescribed by the Association and the Association notifies the applicant of its approval of the application.
  2. The Association may terminate a user registration application or registration if it determines that the applicant has any of the following reasons, and shall not be obliged to disclose the reasons for such termination. The Association shall not be liable for any loss or damage incurred by the user in such cases.

(1) In the event that false information is submitted when applying for user registration

(2) When an application is submitted by a person who has violated these Terms of Use.

(3) In the event that we deem that the registration is not appropriate.

  1. The association grants you a personal, limited, non-transferable, non-exclusive ID and password to access and use the service.
  2. User shall be responsible for the proper management of his/her user ID and password for the Service, and shall not, under any circumstances, transfer, lend, or share his/her user ID and password with any third party.
  3. You shall immediately notify the association of any unauthorized use of your ID or password, or any other breach or threatened breach of the security of this service.
  4. When a user logs in with the same combination of ID and password as the registered user, we regard the use of the account as being made by the user who has registered his/her user ID.
  5. User shall be solely responsible for all obligations (including, but not limited to, financial obligations) with respect to access to and use of the Services under the ID and password originally assigned to User, even if such access and use is by someone other than User. and liability for access to and use of the Service by any person other than the User, even if such person is not the User.
  6. The association shall not be liable for any damage caused by the use of user ID and password by a third party.

Article 4 Payment

  1. You must provide the association with accurate contact and payment information, including your name, shipping address, and credit or debit card number. Keep this information current at all times. We store payment information to facilitate future shipments and billing. All such personal information is subject to our Privacy Policy.
  2. The Union may add additional charges to your subscription in the event of a worldwide shipping disruption (e.g., global pandemic, natural disaster, etc.) where normal shipping methods are not possible. In such cases, the Union may need to upgrade your shipping method to a higher class unless you request to opt-out of the shipping upgrade prior to billing.
  3. The user is responsible for any fees or charges that the issuing bank or credit card provider may charge the user. If for any reason a payment to the Association is refunded, the Association may re-bill the User's account directly and require payment by another method, including a statement mailed to the User.

Article 5 Subscription

  1. The association offers three subscription types as subscription subscriptions in the service. (1 month subscription, 3 month subscription, 6 month subscription)
  2. 3-month subscriptions have a minimum purchase quantity of 3 subscriptions and 6-month subscriptions have a minimum purchase quantity of 6 subscriptions and cannot be cancelled unless the minimum purchase quantity has been purchased.
  3. The Association reserves the right to change subscription plans and prices with or without prior notice to User. The Association also reserves the right to cancel a subscription at any time.
  4. By purchasing a subscription, you acknowledge that you are obligated to make initial and periodic payments using one of the payment methods supported by the association and agree to pay all recurring fees prior to termination.
  5. Except as otherwise provided, payment is due in U.S. dollars, payment obligations are non-cancelable, and fees paid are non-refundable.
  6. Subscriptions are automatically renewed each month after the expiration of the term and will be automatically extended continuously until cancelled.
  7. To cancel your subscription, you must contact Support at least 48 hours prior to your next scheduled renewal date using the form on this site, or log in to your account and cancel your subscription online. If you cancel your subscription less than 48 hours before your next scheduled renewal date, your subscription will not be canceled. All subscriptions are renewed on the date the user signs up. Any changes to subscriptions will take effect on the next renewal date.
  8. The association may bill the user for recurring charges without additional authorization from the user until the user gives prior notice of termination of this authorization or change in payment method, with at least 48 hours notice prior to the next renewal date.
  9. If User cancels the subscription, User will not be entitled to a pro-rated refund of any portion of the fees paid for the then current subscription period.
  10. The user may use the subscription until the end of the then applicable subscription period in the event of cancellation.
  11. Account changes made after the last day of each month will not be reflected in your subscription until the next shipping period. In order to get boxes to subscribers as quickly as possible, we begin processing shipments before the sign-up deadline. Therefore, all address updates must be made within 48 hours of the subscription renewal date. The association's shipping service does not include forwarding by mail to updated addresses. Forwarding charges incurred will not be reimbursed or credited to your subscription. Amounts paid for boxes and services are final and non-refundable.

Article 6 Shipment, Returns and Taxes

  1. In the following cases, replacement items will be shipped again for items that are shipped in traceable condition for this service.

(1) In the case of theft, when evidence of misplaced or stolen merchandise is submitted by the shipping company

(2) Damage to the box caused by fire, flood, hurricane, or other natural disaster.

(3) If the merchandise is physically intact but is missing one or more of the items listed in the enclosed booklet.

(4) If the merchandise is lost or damaged due to mishandling by the local courier (incorrect or incomplete shipping addresses or merchandise that the user refuses to accept are not covered by the warranty)

(5) If the merchandise is physically intact and contains all of the items listed in the 

accompanying booklet, but one or more items are damaged or have expired

  1. Users must report lost or damaged merchandise within five (5) days of receipt of the merchandise in order to be eligible for a replacement or refund, depending on availability. When reporting, you must attach evidence of the following in order for the Union's support team to quickly resolve the issue. The following evidence must be attached to the report in order for the Union's support team to quickly resolve the issue. If the missing item is available, a replacement will be shipped and no refund will be issued.

(1) Photo of the entire box

(2) Photographs of all items received in the box

(3) A clear full-page photograph of each individual item showing such damage

  1. Damaged items will only be replaced or refunded if the damage can be verified by the support team. Damage to the main package in which the item is individually packaged, or scratches on the packaging of the item, will not be considered part of the damage. Cracks, chips, or loss of shape due to temperature changes during shipping are not considered part of the damage.
  2. Except for items returned due to an error on the part of the Association, items returned due to an incorrect shipping address, incomplete shipping address, or refused receipt by the user will not be eligible for exchange, refund or exchange under the warranty.
  3. Repeated requests for undelivered merchandise may result in revocation of your membership.
  4. The total price includes the price of the product plus applicable sales tax. The states and localities subject to sales tax are based on the valid shipping address and sales tax rate entered by the user at the time the product was purchased. The Association will only charge taxes in states and other localities where products sold over the Internet are subject to taxation. The Association is not responsible for import taxes, duties, and any other taxes charged by local authorities.

Article 7 Product Information, Quantity Limitations

  1. However, if any information posted on the Site contains errors or inaccuracies, the Association reserves the right to correct such errors or inaccuracies without incurring any liability.
  2. The Association reserves the right to change, suspend, or terminate any event, promotion, and all product descriptions, images, features, use, and prices at any time without notice.
  3. The association does not guarantee the availability of all products listed on this site.
  4. The association may limit the quantity purchased by a member.

Article 8 Allergy Information

  1. Allergen information is not provided for Japanese products in subscription boxes. The Association provides information on common allergens in the "QR Code" attached to the booklet in the subscription box and in a PDF file that can be downloaded from this website.
  2. While the association tries to provide accurate general allergen information, this list is not comprehensive and the association cannot guarantee that every item in every subscription box is allergen-free.

Article 9 Intellectual Property Rights, Copyrights

  1. The copyrights (including the rights stipulated in Articles 27 and 28 of the Copyright Act) of photographs and other content provided by the Service (hereinafter referred to as "Content") 1. copyrights (including the rights stipulated in Articles 27 and 28 of the Copyright Act) or other intellectual property rights (hereinafter referred to as "Intellectual Property Rights, etc.") in photographs and other content provided through the Service (hereinafter referred to as "Content") (including the rights stipulated in Articles 27 and 28 of the Copyright Act) or other intellectual property rights (hereinafter referred to as "Intellectual Property Rights, etc.") of the photos and other contents (hereinafter referred to as "Contents") provided by the Service. Users may not reproduce, reprint, reform, or make any other secondary use of the Content without permission.
  2. The association does not investigate intellectual property rights, etc. for accuracy and does not guarantee that all works are free of typographical errors.
  3. The Association does not guarantee that all information displayed on the Site is accurate.

Article 10 Prohibitions

  1. Users shall not engage in any of the following acts when using the Service

(1) Acts that violate laws, regulations, or public order and morals

(2) Actions related to criminal acts

(3) Infringement of copyrights, trademarks, or other intellectual property rights contained in the Service, including the contents of the Service

(4) Any act that destroys or interferes with the functionality of the servers or networks of the Association, other Users, or any third party.

(5) Commercial use of information obtained from the Service.

(6) Any activity that may interfere with the operation of the Association's services.

(7) Any act to gain unauthorized access or attempt to gain unauthorized access.

(8）Gathering or storing personal information about other users.

(9）Use of the Service for any unauthorized purpose.

(10）Acts that cause disadvantage, damage, or discomfort to other users of this service or other third parties.

(11) Impersonate another User.

(12) Advertisement, advertisement, solicitation, or business activities on the Service that are not authorized by the Association.

(13) Actions aimed at meeting people of the opposite sex whom you have not met.

(14) Directly or indirectly providing benefits to antisocial forces in relation to our services.

(15）Any other activities that the Association deems inappropriate.


Article 11 Suspension of Service Provision

  1. The provision of all or part of the Service may be suspended or discontinued without prior notice to the User in the event that the Association deems that any of the following circumstances exist.

(1) In the event of maintenance, inspection or updating of computer systems related to this service

(2) In the event that the provision of the Service becomes difficult due to force majeure such as earthquake, lightning, fire, power failure, typhoon, hurricane, or natural disaster

(3) In the event that the provision of the Service is deemed difficult by the Association.

  1. The Association shall not be liable for any loss or damage incurred by the User or any third party due to the suspension or interruption of the Service.

Article 12 Restriction of Use and Cancellation of Registration

  1. The Association may restrict a User's use of all or part of the Service or terminate the User's registration as a User without prior notice in any of the following cases.

(1) If any of the provisions of these Terms of Use are violated

(2) When it is found that there is a false fact in the registration information

(3) When the credit card that the User submitted as a means of payment is suspended.

(4) If the User defaults on payment of fees or other obligations.

(5) If the User does not respond to our communications for a certain period of time

(6) In any other cases in which the use of the Service is deemed inappropriate by 

the Association.

  1. The Association shall not be liable for any damage incurred by the User as a result of any action taken by the Association pursuant to this Article.

Article 13 Withdrawal from Membership

 The User may withdraw from the Service through the prescribed withdrawal procedure.


Article 14 General Disclaimer

  1. The user assumes all responsibility and risk for the use of this site.
  2. All materials, products, and other information accessible through this site and linked sites are provided on an "as is" and "as available" basis without warranty of any kind, either express or implied.
  3. The Association does not represent or warrant that the functions of this site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. We do not warrant the accuracy or otherwise of the information and content on this site.

Article 15 Limitation of Liability

  1. In no event shall the Association, its members, employees, agents, or affiliates be liable to you for any direct, indirect, special, incidental, punitive, consequential, or exemplary damages (including, but not limited to, lost profits, lost data, or loss of use) arising out of the use or inability to use this Site. (including, but not limited to, loss of profits, loss of data, or loss of use) shall not be liable to the user for any such damages.
  2. Notwithstanding the preceding paragraph, you agree that in no event shall the total cumulative liability of the Association with respect to this Agreement, the Site, Content, products or services exceed the amount paid by you to the Association, whether in contract, tort or otherwise.
  3. The product brand or manufacturer shall be solely responsible for any injury or damage caused by the product in the box, and the Association shall not be liable for any such injury or damage.

Article 16 Third Party Links

In order to provide better service to our users, we may link to sites operated by third parties. These linked sites have privacy policies that are independent from those of the Association, and the Association has no control over these linked sites. These linked sites are provided solely as a convenience to you and you use them at your own risk. The Association seeks any and all feedback on this site and linked sites (including where a particular link does not work). The Association welcomes any and all feedback on the Site and the linked sites, including, but not limited to, feedback on how the Site is performing.


Article 17 Notification

 The Association may provide notice to Users by e-mail, general notice on the Site, or by other reliable means.


Article 18 Privacy

  1. Registration data and other specific information about the user is governed by the association's privacy policy.
  2. You understand that the technical processing and transmission of the Site may involve modifications to adapt and adapt to the technical requirements of the networks or devices to which you are transmitting and connecting, on various networks.

Article 19 Trademarks

 All trademarks, service marks and trade names of 3RISE appearing on this site are trademarks or registered trademarks of 3RISE or their respective owners.


Article 20 Prohibition of Assignment of Rights and Obligations

 User shall not assign its position under the User Agreement or its rights or obligations under this Agreement to any third party or offer them as security without the prior consent of the Association.


Article 21 Exclusion of Antisocial Forces

  1. The Association and the User represent and warrant that neither the Association nor the User is, and will be in the future, in any of the following circumstances.

(1) Being classified as an antisocial force.

(2) Having a relationship in which antisocial forces are deemed to control management.

(3) Having a relationship in which antisocial forces are deemed to be substantially involved in the management of the company.

(4) To have a relationship that is deemed to involve unjustified use of antisocial forces, such as for the purpose of seeking unjust profits for oneself or a third party, or for the purpose of inflicting damage on a third party.

(5) Having a relationship that is deemed to involve antisocial forces, such as providing funds, etc. or benefits to antisocial forces.

(6) An officer or a person substantially involved in the management of the company has a socially reprehensible relationship with antisocial forces.

(7) Making violent demands, threatening words or actions, unreasonable demands 

beyond legal responsibility, or damaging the credibility or obstructing the 

business of others by spreading rumors, false information, or force, etc., by 

itself or a third party.

  1. If the other party is found to be in breach of any of the representations and warranties set forth in the preceding paragraph, the Association or the User may, without any notice, suspend the provision of the Service, immediately terminate all agreements relating to the Service, and demand compensation for any damages suffered by the other party. In addition, the Company may demand compensation for any damages suffered.

Article 22 Survival of Effect

 Provisions regarding copyrights, trademarks, disclaimers, limitations of liability, warranties, and the like shall in any event survive termination of your use of the Site.


Article 23 Governing Law, Jurisdiction

  1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Japan. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to the Service.
  2. In the event of any dispute arising in connection with the Service, the court having jurisdiction over the location of the Association shall be the court of exclusive jurisdiction.

Article 24 Contact Information

 Please direct any inquiries regarding these Terms and Conditions to the following contact information.

Serizawa Building 6F, 17-11 Honcho, Matsudo, Chiba 271-0091 Japan

customer@3rise3.com